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I.D. STUDIO |

DCS CREATIVES

PRIVACY POLICY

Effective Date : Jan 2025

DCS Creatives Sdn. Bhd. herewith referred to as ("we," "us," or "our") is committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, and disclose

 your personal information in accordance with the Personal Data Protection Act 2010 ("PDPA") of Malaysia and other relevant laws.   

1. Information We Collect:

We may collect the following types of personal information:

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  • Contact Information: Name, address, phone number, email address.

  • Project Information: Information about your interior design project, including your preferences, budget, and property details.   

  • Financial Information: Payment information, including credit card details (processed securely through a third-party payment processor).

  • Demographic Information: Age, gender (optional).

  • Technical Information: IP address, browser type, device information, website usage data (collected through cookies and similar technologies – see our Cookie Policy below).

  • Communication Information: Records of our communications with you, including emails, phone calls, and meeting notes.

  • Marketing Information: If you opt-in, we may collect information about your interests in our services and promotions.

2. How We Use Your Information:

We may use your personal information for the following purposes:

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  • Providing Services: To provide you with interior design services, including project planning, design development, and project management.

  • Communication: To communicate with you about your project, including updates, scheduling, and feedback.

  • Payment Processing: To process payments for our services.

  • Marketing: To send you marketing communications about our services and promotions (only if you have opted-in). You can opt-out of marketing communications at any time by contacting us.

  • Legal Compliance: To comply with applicable laws and regulations.

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Improving Services: To analyze website usage and improve our services and customer experience.

3. Disclosure of Your Information:

We may disclose your personal information to the following third parties:

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  • Service Providers: We may share your information with third-party service providers who assist us with payment processing, marketing, and other services. We ensure these providers are contractually obligated to protect your data.   

  • Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.

  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Data Security:

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard security measures, including encryption and secure servers.

 

However, no method of transmission over the Internet, or method of electronic storage, is 100% secure.   

5. Data Retention:

We will retain your personal information for as long as necessary to fulfill the purposes

 for which it was collected, or as required by law.   

6. Your Rights:

Under the PDPA, you have certain rights regarding your personal information, including:

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  • Right to Access: You have the right to request access to your personal information that we hold.  

  • Right to Correction: You have the right to request correction of any inaccurate or incomplete personal information.

  • Right to Erasure: You have the right to request erasure of your personal information under certain circumstances.   

  • Right to Object: You have the right to object to the processing of your personal information for certain purposes.   

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To exercise these rights, please contact us at the contact information provided below.   

7. Cookie Policy:

We use cookies and similar technologies to collect information about your website usage.  [Types of cookies used: e.g., essential, performance, functional, marketing].  You can manage your cookie preferences through your browser settings. 

8. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time.  Any changes will be posted on this website.   

9. Contact Us:

If you have any questions about this Privacy Policy, please contact us at:

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DCS Creatives Sdn. Bhd.
Email: info@dcs.com.my

Compliance with the PDPA:

This Privacy Policy is intended to comply with the requirements of the Personal Data Protection Act 2010 (PDPA) of Malaysia.

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